Refunds are eligible under the following conditions: • The product is damaged, defective, or incorrectly delivered. • A request for a refund must be made within 7 days of receipt. • The product must be returned in its original condition, unused, and in the original packaging.
• Custom-made products. • Products that have been opened, used, or tampered with. • Items on sale or clearance.
• Contact our customer service team at [email address] to initiate the refund process. • You may be asked to provide photographs of the damaged product or a detailed description of the issue. • If the refund is approved, it will be processed within 7 business days.
• Return shipping fees are the responsibility of the customer unless the product is defective or incorrect. • We recommend using a trackable shipping service for returns.
Exchanges may be allowed under certain conditions. Please contact us to arrange for exchanges.
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